We provide end-to-end consultation and managed services for organizations of every size to transform their enterprises’ service management and eliminate service bottlenecks in all functions of their business.

Our ServiceNow Experts will guide you to identify, plan, develop and implement ServiceNow efficiently which maximizes the value of your investment and help achieve a high ROI.

We provide consulting support on ServiceNow implementation, customization, integration, migration as well as ServiceNow-based custom application development. If you have encountered a ServiceNow challenge and have no idea how to solve it, we’re always ready to help you with our ServiceNow expertise.

ServiceNow Capabilities

ServiceNow Implementation Services

• • ITSM Implementation
• • HRSD Implementation
• • CMDB/Asset Management/IT operations management
• • Service Portal implementation
• • Integrations and more…

ServiceNow Apps development

• • JIRA Connector
• • Salesforce Connector

ServiceNow Staff Augmentation

ServiceNow Staff Augmentation Delivery aims to boost your Staff’s productivity and helps them interact with employees more efficiently.

ServiceNow Managed Services

We can become your ServiceNow managed services provider for you to enjoy using ServiceNow without thinking about its performance issues or surfaced defects. We will take over all the worries concerning system administration and performance, security, and ongoing improvements as well as user training and support.

ServiceNow Advisory Services

Provide consulting and advisory services various modules of Service now.

Value Propositions

• • We are a partner that delivers more than IT solutions, we deliver on our promises.
• • We are a customer experience focused company, that provides comprehensive technology services like ServiceNow that will drive digital transformation.
• • Fit to Standard – ServiceNow core expertise, adopt best practices and standardize business process and data model.

Partnership

Success Stories:

Global Customer – Oil and Energy

PROBLEM

Some of our global customers were facing challenges to use ServiceNow globally since we are using different native languages like Polish, German, French, Chinese etc. The challenges involved on utilizing Service portal(UI), forms, notifications, surveys, catalog items etc in different languages. As more & more catalog items were getting created each day, customers had to utilize those on the portal in their languages. Additionally, notifications for each request should also get translated into their own native language.

SOLUTION

We helped this customer to build an automated translation engine that translates ServiceNow into different supported languages using Translation vendor API. The beauty of this engine was to scan through existing & new content & translate automatically that gives a unique experience to internal users. We embrace innovation, create a culture of inclusiveness and make decisions quickly to benefit our customers.

OUTCOME

This automation saved 6000 hrs yearly for customer. No manual efforts to handle new catalog items, portal translations etc.